Delete your Track account.
One Track account covers TrackLifts and TrackKcal, so one deletion erases both. You do not need either app installed to use this page.
How to delete
Send an email from the address your account uses:
EMAIL · DELETE MY TRACK ACCOUNTSubject: Delete my Track account. Nothing else is needed. The email address is the proof it is you. Deletion completes within 30 days and you get a confirmation reply when it is done.
What gets erased
- The account itself, email and credentials.
- Your shared training profile.
- Your body weight entries.
- Your daily training summaries and daily food day rows.
- Your supplement tick rows.
- Your entitlements record.
What is not on our servers at all
Workout logs, individual sets, plans, chat history, progress pictures, injection sites, and cycle data never leave your phone, so there is nothing server side to erase. Deleting the app from your phone deletes them. The privacy policy lists this in full.
Subscriptions
App store subscriptions are managed by Google or Apple, not by us. Cancel in your Play or App Store subscription settings, deleting the account does not cancel a store subscription.